- Returns With Original Receipt (In Store)
Unused, unwashed, unworn or defective merchandise may be returned with tags attached within 15 days of purchase for a full refund. Refunds will be issued in the original form of payment unless a merchandise credit is requested. Returns made after 15 days will be issued as a merchandise credit. Returns made more than 30 days after purchase are not eligible for returns or exchanges.
- Returns With Original Receipt (Online)
Online purchases may be returned in within 30 days of the Shipment Delivery date for a full refund. Purchases made via PayPal may be refunded in the form of a merchandise credit.
Purchases made with credit or debit cards will be refunded to the original card. Due to varying bank policies, please allow up to 14 days for the credit to appear. Cash returns exceeding available register funds will be issued as a corporate check, and my take up to 14 days for processing.
- Returns Without Original Receipt
Unwashed, unworn or defective merchandise returned without a receipt will be issued a merchandise credit based on the current selling price of the merchandise. A photo identification is required for returns without a receipt.
- Price Adjustments
If the price of an item is permanently marked down within 14 days of the date of purchase, guests may simply bring in the receipt for a one-time price adjustment. A refund for the price difference will be issued back in the original form of payment.
- Final Sale
Intimates and Gift Cards are all Final Sale and cannot be returned or exchanged. Gift Cards will not be replaced if lost, stolen, or used without authorization.
All items returned are subject to 5% restocking fee.
- What is our Risk Policy?
Sleep Emporium and its affiliates does not guarantee any results from your use of products available through us.
We do not guarantee that you will achieve any particular results using any products such as trouble sleeping or snoring.
Any results or relieve that you get may vary depending on your body’s individual characteristics, any medications that you may be taking and other treatments and factors.
Products available through us do not cure the underlying causes of any sleep disorders.
Your use of products available through us is at your own risk.
You acknowledge that we are not providing medical, health or health benefit advice, information or services.
We do not attempt to give you advise that relates to your specific circumstances and in no way diagnose or treat a health problem.
You waive all claims and damages against us whatsoever, arising out of your use of products available through us, including any claims or damages based on advice or recommendations from us or any of our staff.
We welcome all comments and concerns regarding products available from us. Should you wish to speak to someone about your service please call us at (302) 313-5061.